Getting access to Arthiva

Overview

Arthiva is invite-only, there is no self-serve signup. Arthiva onboards your organization, enables the modules you've chosen, and invites your primary contact as an organization admin. That admin then invites everyone else from inside the app.

How your organization is onboarded

When your org is set up, it gets a short organization code and the modules your team runs, Logistics, Inventory, Vendor Management, Purchasing, and the catalogue that underpins them. Modules are entitled per organization, so people only ever see the parts of the platform your org actually uses.

Activating your account

When an admin invites you, you'll receive an invitation email:

• Open the invite link and fill in your name and a password. Your email address and organization come from the invite and can't be changed.
• Arthiva then emails you a one-time verification code. Enter it to activate your account, you're signed in as soon as it's verified.
• If the code doesn't arrive, check spam or use the resend option; codes are delivered by email only.

Your roles and permissions were chosen by the admin when they invited you. If something you need is missing, ask your organization admin, see Roles and permissions.

If you can't sign in

Use the password-reset option on the sign-in page: enter your email, verify the one-time code that's emailed to you, and set a new password. Repeated failed attempts are rate-limited, so if you hit a "too many requests" message, wait a few minutes and try again. If your organization has enforced single sign-on, sign in through your company identity provider instead, see Enforcing SSO.